When I get asked about management consulting tools, I like to break the topic up into a couple of different categories. On one hand, you need to have tools that help you interact with others, listen to them and observe them from a unique perspective. On the other hand, you also require tools that help you work with the nuts and bolts of effective management consulting. I'll talk about those tools (analytics, reports, etc.) in my next blog post, but today, I want to tell you about the...